Luxury experiences
Enhance your travel journey
Our luxury experiences help make your travel as seamless as possible. Choose from 6 levels of service and add what you need to personalize and enhance your airport journey.
To book
Contact us to book any of our Five Star experiences.
Call us
877-578-2702 (877-5STAR-02)
Five Star Essentials™
If you need help navigating an airport or have a tight connection, you can buy Five Star Essentials™ and an American Airlines team member will provide personalized service and guide you through the airport. Five Star Essentials™ is ideal for families and those wanting additional peace of mind as they travel.
We will:
- Meet you at Priority Check-in to help you choose seats and get your boarding pass
- Escort you through security and to your gate – keeping your belongings organized along the way
For connections, we’ll meet you after you exit the plane and escort you to your next gate. Connections must arrive from U.S. airports to be eligible.
Five Star Essentials™ is available at 3 U.S. airports for $149 for up to 2 adults and 3 children (17 or under), $25 per additional person.
Available locations:
- Charlotte (CLT)
- Dallas-Fort Worth (DFW)
- Miami (MIA)
You must make a reservation at least 72 hours before your flight.
AAdvantage® members can use miles to book Five Star Essentials™ for 15,000 miles for up to 2 adults and 3 children; 2,500 miles per additional person.
Five Star Service™
If you have a ticket in any of our premium cabins you can buy Five Star Service™, which includes:
- Access to Flagship® First Check-In* and the Admirals Club® lounge
- Priority boarding and re-accommodation status
- Car service coordination
- Personalized service through the airport
Five Star Service™ is available at 16 U.S. and 4 international airports for $350 for the first person; $100 per additional adult; $50 per child (age 17 and under).
AAdvantage® members can use miles to book Five Star Service™ at our 16 U.S. airports for 35,000 miles for the first person; 10,000 miles per additional adult; 5,000 miles per child (age 17 and under).
*Priority Check-In will be used where Flagship® First Check-In is not available
U.S. locations
- Austin (AUS)
- Atlanta (ATL)
- Boston (BOS)
- Charlotte (CLT)
- Chicago O'Hare (ORD)
- Dallas-Fort Worth (DFW)
- Los Angeles (LAX)
- Miami (MIA)
- Nashville (BNA)
- New York Kennedy (JFK)
- New York LaGuardia (LGA)
- Newark (EWR)
- Philadelphia (PHL)
- Phoenix (PHX)
- San Francisco (SFO)
- Washington Reagan (DCA)
International locations
- Buenos Aires (EZE)
- London Heathrow (LHR)
- Sao Paolo (GRU)
- Tokyo (NRT)
If you have a ticket in any of our premium cabins and would like the Flagship® experience, you can buy Five Star Select™, which includes:
- Access to Flagship® First Check-In and Flagship® First Dining*
- American Airlines vehicle or cart transfer within airport property**
- Priority boarding and re-accommodation status
- Car service coordination
- Personalized service through the airport
Five Star Select™ is currently available at 2 U.S. airports with open Flagship® Lounges* for $650 for the first person; $150 per additional adult; $75 per child (age 17 and under).
*Where Flagship® First Dining is not available, Flagship® Lounge access will be allowed.
**When applicable
Available locations
- Miami (MIA)
- New York Kennedy (JFK)
Temporarily closed locations
- Chicago O'Hare (ORD)
- Dallas-Fort Worth (DFW)
- Los Angeles (LAX)
For more privacy before takeoff, Five Star Private Departure™ is available at LAX for customers booked in a premium cabin.
You’ll be escorted to PS* where an agent will help with the check-in process before clearing security via a private TSA lane.
Once through security, you’ll be transferred in an American Airlines vehicle to the terminal.
Inside the terminal you’ll have:
- Flagship® First Dining access
- Gate escorts
- Priority boarding and re-accommodation status
Five Star Private Departure™ is available at LAX for $1,200 for 2 people in the same party; $250 per additional adult or child.
*PS is a private club operated by an independent third party. Five Star Service™ customers must comply with all PS policies, terms, and conditions.
Skip the wait at the airport and get home even faster with Five Star Private Arrival™ – available at LAX for customers booked in a premium cabin.
International arrivals
You’ll be escorted from the plane to PS via an American Airlines vehicle. While you privately clear customs with a dedicated officer, your bags will be delivered.
Domestic arrivals
If you have checked bags, enjoy complimentary VIP Baggage Delivery to your final destination (within the greater Los Angeles area).
If you don’t have bags or you want to get them yourself, you can choose to rest in Flagship® First Dining and be escorted to PS to wait for your bags or car to arrive.
Five Star Private Arrival™ is available at LAX for $1,200 for 2 people in the same party; $250 per additional adult or child.
For our customers only
As part of our partnership, you can use PS for just $1,000 as a first-time trial on any international or domestic flight, inbound or outbound, for up to 4 people in a party.
After completing a first-time trial, you'll be eligible for PS exclusive member benefits and reduced prices on future use; plus the $4,500 annual fee will be waived.
Some benefits include:
- Access to an individual suite with a private bathroom, food-service pantry, a 2-person daybed, and a view of the runway
- Private transfer across the tarmac from PS to the door of the plane
- Private on-site TSA screening for departures and private U.S. Customs and Immigration processing for arrivals
- Up to 3 complimentary travel companions; non-traveling companions may join for a meeting or send-off at no charge
- Complimentary, pre-ordered gourmet dining and meals
- Complimentary in-suite manicures, massages, or haircuts
- Access to on-site shower spa and amenities
Visit the PS website for a full list of benefits.
The PS experience Opens another site in a new window that may not meet accessibility guidelines
Preferred member pricing
- $3,250 domestic or international one way
- Book up to 6 months in advance, with preferential cancellation and change policies
Bypass traffic to and from the airport with a private helicopter transfer powered by BLADE*, available at LAX and JFK.
Departure
- Wait in a BLADE private lounge before your pickup
- Transfer from the helipad via American Airlines vehicle to Flagship® First Check-In
- Five Star Service™ benefits
Arrival
With checked bags
- Escort to customs / bag claim
- Transfer to the BLADE helipad for departure via American Airlines vehicle
Without checked bags
- American Airlines greeter at the gate
- Transfer to the BLADE helipad airside for departure via American Airlines vehicle
You can buy the BLADE helicopter service as a private charter for up to 6 people. An additional $350 is applied to standard BLADE fees.
To book
Make a reservation via the BLADE app by choosing ‘American add-on’ or on the BLADE website.
*Helicopter services are provided independently by BLADE.