It is the passenger's responsibility to obtain and ensure that they are holding valid visa, insurances and travel documents. American Airlines cannot be held liable for missing or invalid documents.
Address:
American Airlines, Inc.
Trinity Square
23 - 59 Staines Road
Hounslow, Middlesex
TW3 3HE
United Kingdom
People Entitled: Ivonne Brauburger
Tel.: 108004400296(China Telecom User) or 108007440309(China Netcom User)
Mail: International.CustomerRelations@aa.com
For customer compliments and complaints please use our online form.